We offer five reasons you can feel good about working with us.
We offer five reasons you can feel good about working with us.

In today’s highly automated, digital world, many consumers are taking a step back when deciding who they want to do business with. They want to work with companies who provide personalized service, and don’t just treat them like a number. They look for companies whose values support their own, and who share a sense of corporate social responsibility toward their communities. At Dowd, we feel the same. Here, we offer five reasons you can feel good about working with us.

1. Local Roots, Local Connections

The Dowd story begins in County Kerry, Ireland in 1865, and jumps to the founding of the company in Holyoke in 1898. We have grown and evolved along with our region, now offering additional locations in Hadley, Indian Orchard, Ludlow and Southampton.

Because our staff is comprised of your friends and neighbors, we are aware of local challenges and concerns because we share them. The original spirit and values on which The Dowd Agencies was built are what set us apart; they’re inherent in all we do.

2. The Personal Touch

While online insurance companies talk about providing quotes in 15 minutes or less, we know that ensuring you have the best possible coverage for your unique situation may require a conversation. One-size-fits-all coverage does not exist.

We explain your various coverage options and take the time to get to know you and your individual circumstances, so we can recommend the coverage that protects what you value most, at a price you can afford. Sure, you can fill out a generic online form and get a quick quote, but do you really know if it provides the right coverage at the right price? When you work with us, you can be sure.

3. We Love It Here

Of course, we want to take exceptional care of our customers, but beyond that, we care about our whole community. Not only does it make good business sense to support community growth and development, but it’s the right thing to do.

That’s why we sponsor a wide range of initiatives, including the Springfield Public Forum, Step Out for Autism, the Hartsprings Foundation for Big Brothers Big Sisters of Hampden County and The National Coalition Against Domestic Violence, among others.

4. Family Matters

We know your family is your biggest concern, and we’ll work with you to make sure they are protected. The Dowd Agencies has remained a family-owned and operated company since its founding. In fact, we are the oldest insurance agency in Massachusetts under continuous family ownership.

Last year, we celebrated our 120th anniversary, and continued to perpetuate our legacy: David Griffin Jr., son of David Griffin Sr., executive vice president and treasurer, is a partner at The Dowd Insurance Agencies; and the son of President John E. Dowd Jr., Jack Dowd, is an account executive with the company.

5. Taking the Lead

Whether is completing or renewing certifications, furthering their education or participating in training, our employees are leaders in their fields who are committed to staying current with the latest changes and trends.

Most of our team members are also very active on boards and civic groups throughout the region. In fact, David W. Griffin Sr., our executive vice president and treasurer, was the 2018 recipient of the Daniel J. Gallivan award from the Holyoke St. Patrick’s Day Parade Committee for his tireless efforts fulfilling various leadership capacities.

While embracing a longtime tradition of personalized, community-rooted service—including the walk-in business still welcome at our five locations—we also welcome digital solutions that make us as responsive as possible to your needs, such as our recently introduced mobile app, so you don’t have to sacrifice convenience for value.

Contact us today if you want to talk about renewing or revising any of your coverage.