John E. Dowd Jr., AAI, LIA
President, CEO

413-437-1004 | 1-800-542-0131
Fax 413-437-1404

John E. Dowd is president and CEO of The Dowd Insurance Agencies. John represents the Dowd family’s fourth generation in the agencies, founded by his great-grandfather in 1898. Today, John proudly continues the legacy of providing professional service to individual clients and businesses.

A 1980 graduate of St. Michael’s College, John is an Accredited Advisor in Insurance (AAI) and a Licensed Insurance Advisor (LIA). John began his insurance career as an underwriter for the Fireman’s Fund Insurance Company and joined The Dowd Insurance Agency in 1982. While he has extensive experience in many facets of the insurance business, John’s primary focus is commercial property and casualty.

John is very active in the community, serving on numerous boards including the Massachusetts Association of Independent Agents, Sisters of Providence Ministry Corp., Sisters of Providence Health System, Longmeadow Youth Sports Council, Lake Sunapee Protective Association, Lake Sunapee Yacht Club and Holyoke Lions Club. He also serves on the advising council for Coastal Mutual Insurance and Safeco Insurance.

John and his wife Linda reside in Longmeadow.

David W. Griffin Sr., CIC, LIA
Executive Vice President and Treasurer

413-437-1005 | 1-800-542-0131
Fax 413-437-1405

David W. Griffin Sr. is a principal and the executive vice president and treasurer of The Dowd Insurance Agencies. Dave has nearly four decades’ experience in the insurance industry. He began his career as a surety underwriter with Aetna Casualty.

Since then, Dave has been a broker specializing in large commercial and contracting accounts. Dave is a Licensed Insurance Advisor (LIA) as well as a Certified Insurance Counselor (CIC).

Dave is very active in the community having served on numerous boards past and present including the West Springfield Rotary, West Springfield Chamber of Commerce, St. Patrick’s Day Parade Committee, Independent Agents of Hampden County, United Bank and Pope Francis Preparatory School in Springfield. He and his wife Gail reside in West Springfield.

David W. Griffin Jr., CIC
Vice President

413-437-1003 | 1-800-542-0131
Fax 413-437-1403

David W. Griffin Jr. is a vice president of The Dowd Insurance Agencies. With over 10 years of experience in the insurance industry, Dave has been a proud member of The Dowd Agencies since June 2009. He began his career as a property and casualty underwriter for Liberty Mutual in 2007, after graduating from Bentley University with a bachelor’s degree in finance. Dave achieved his Certified Insurance Counselor (CIC) designation in December 2014 and actively attends the update classes annually.

Currently, Dave is an active volunteer for numerous community organizations, including the Holyoke Rotary Club, United Way of Pioneer Valley and Brightside for Families and Children. He also served on boards past and present including the River Valley Counseling Center and the Greater Springfield Convention & Visitors Bureau. A member of BusinessWest’s 40 Under Forty Class of 2017, Dave currently resides in Longmeadow with his wife, Corinne, and their two children, David III and Lilly.

Jon D. Lumbra
Chief Financial Officer and Vice President of Administration
Managing Partner of Dowd Financial Services, LLC

413-437-1021 | 1-800-542-0131
Fax 413-437-1421

Jon Lumbra is the chief financial officer and vice president of administration at The Dowd Agencies. A resident of Southampton, Jon has nearly 20 years of experience in financial services. He is responsible for directing the fiscal operations of the business and supervising the accounting department. In addition, he assists in the planning, establishing and maintaining of current systems and procedures.

He is a graduate of Southern New Hampshire University and holds a degree in criminal justice and minor in corporate espionage.

Jon has served on numerous boards past and present, including both the Holyoke Visiting Nurse Association and Holyoke Medical Center, Pathlight and the Government Affairs Committee for the Holyoke Chamber of Commerce.

Jon lives with his wife Patricia and three children in Southampton.

Catherine Palazzo, CIC
Vice President, Operations
Director, Human Resources

413-437-1008 | 1-800-542-0131
Fax 413-437-1408

Catherine Palazzo, a seasoned veteran with over four decades of experience in the insurance industry, has been with The Dowd Agencies since 2004. She previously served as a commercial and personal lines manager, and is now responsible for oversight of agency operations, human resources and the commercial lines department.

Catherine received her associate degree from Charter Oak State College in Connecticut and holds the professional designation of Certified Insurance Counselor. She serves on the family council for Vinfen Connecticut, an organization dedicated to improving the lives of people with disabilities, and was the 2013 recipient of the Vinfen Connecticut Advocacy Award.

A resident of Enfield, Catherine and her husband Jim have one daughter, Alicia. In her spare time, she enjoys reading, kayaking, playing guitar and traveling.

Jennifer Lawton, CISR
Personal Lines Manager

413-437-1076 | 1-800-542-0131
Fax 413-437-1476

Jennifer Lawton has been with The Dowd Agencies since 2014 and has nearly three decades of experience in the field. In her current role, she oversees the Personal Lines Division and also provides individual account management for clients.

A Certified Insurance Representative (CISR), Jennifer received her associate degree in business from Holyoke Community College. She is the chairperson and program coordinator for the Distinguished Young Women of Greater Easthampton, a scholarship program for high school girls.

Jennifer lives in Southampton with her husband and two children, and enjoys traveling and reading in her free time.