How do I get an insurance quote from The Dowd Agencies?

You can request a quote online by clicking on the “Get A Quote Now” button on any of our web pages, or you can call us at 413-538-7444 to schedule an appointment to review your options with one of our specialists.

How do I make changes, like adding a car or driver, to my personal insurance policies?

Call us at 413-538-7444.

Who do I contact if I have a question about my policy or bill?

Call us at 413-538-7444 or reach out via our online contact form.

How do I pay my bill?

  • Make a payment anytime through our 24/7 Payment page.
  • Pay by check or credit card in person at any of our Dowd locations.
  • We can help you set up an automatic payment plan using your credit card or financial institution.
  • Call your account manager who will be happy to handle this task for you.

How do I file a claim?

  • File a claim anytime through our 24/7 Claims page.
  • Call us at 413-538-7444 to file a claim by phone and talk to one of our internal claims specialists before submitting to the carrier.

What do I do if I’m in an auto accident?

Here are some steps you should follow if you are in an auto accident.

What is the process for an auto claim inspection?

If you are in a car accident, contact us as soon as you are able to file a claim. Learn more about what to expect during an auto claims inspection.

How do I know if I need flood insurance?

Many people mistakenly believe their homeowners insurance covers flood damage, but it usually does not. We can help you determine your risk and customize a plan that will pick up this exposure. Learn more about flood insurance for your home.

Do I have to insure my motorcycle even during the months I don’t ride it?

Motorcycle insurance can protect your bike from things like theft and damage even when it is off the road. Learn more about motorcycle insurance requirements.

Why do I have to let my insurer know if I have a dog?

There are a number of considerations for dog owners, and your homeowners insurance may not cover all of them. Learn more about insurance considerations for dog owners, including the breeds considered high risk that might require higher coverage.

What is a personal umbrella policy and how do I know if I need one?

We can talk with your about whether or not umbrella coverage makes sense for you. Learn more about personal umbrella policies.

Is a secure website?

Yes, our site was developed with safe and secure Internet transactions in mind. Any transactions processed will have https in front of the URL to indicate that you are now in a "secure session" and any information sent to Dowd will be encrypted.