Customer Survey

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Client Name

Date Serviced

Your Email Address

What was the purpose for contacting Dowd?

How did you contact a Dowd representative?

How long did you have to wait before speaking to a Dowd representative?

Was the person who greeted you courteous, efficient, and prompt?


Did our representative... (Select all that apply)

Were you provided with answers to your question?


Overall, was your experience working with a Dowd representative:


Do you feel you are a valued customer at Dowd?


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