Customer Survey

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Client Name

Date Serviced

Your Email Address

What was the purpose for contacting Dowd?

How did you contact a Dowd representative?

How long did you have to wait before speaking to a Dowd representative?

Was the person who greeted you courteous, efficient, and prompt?

Comments:

Did our representative... (Select all that apply)

Were you provided with answers to your question?

Comments:

Overall, was your experience working with a Dowd representative:

Comments:

Do you feel you are a valued customer at Dowd?

Comments: