Claims Service Survey For your protection and security, the information you provide is sent to us via a secured server. How did your report your claim? Phoned into the AgencyWalked into the AgencyContacted the insurance company directlyDowd's emergency beeper number (Phoned in after hours)WebsiteOther How did your report your claim? Was the person who took your claim courteous, efficient and prompt? (Please Enter Yes or No in the field below) YesNo Was the claims process clearly explained to you? (Please Enter Yes or No in the field below) YesNo Were you contacted by the insurance company within three (3) business days? (Please Enter Yes or No in the field below) YesNo Rate the overall claims service of the Agency: OutstandingExcellentGoodFairNeeds improvement Do you feel you are a valued customer at Dowd? (Please Enter Yes or No in the field below) YesNo Insured's name listed on Policy: Date of Loss: As a result of your experience with us, what service related improvements or comments can you recommend?