The Dowd Agencies, a leading insurance provider serving New England for over 120 years, has recently acquired Ideal Insurance, merging their operations to provide unparalleled service to their clients. Now referred to as Ideal Insurance a member of the Dowd Agencies, LLC, the 33-year-old insurance agency will continue to serve individuals, families and businesses throughout western Massachusetts and Connecticut from its Ludlow and Chicopee offices.

“We are excited that Ideal Insurance has joined us, and we have great respect for the business that Joe & Tony and their team built from scratch” said John E. Dowd Jr., president and CEO of The Dowd Agencies. “Their team values helping families and small businesses thrive with affordable and comprehensive insurance coverage, just like us. With a small-town feel providing big city service, we know everyone at Ideal will fit in very well with the Dowd Agencies family.”

Ideal Insurance was founded in 1989 by Joseph Chaves and Antonio Goncalves, and has grown over the years into a full-service insurance agency. They currently serve the insurance needs of about 2,500 individuals and families and 500 businesses in the area.

“Just like at Dowd, one of the primary objectives at Ideal Insurance has been to offer old-fashioned service with a commitment to excellence,” added David W. Griffin Jr., vice president of The Dowd Agencies. “They treat each client’s needs as if they were their own; a distinction that will be carried on.”

Ideal Insurance at Dowd is open Monday through Friday from 8:30 a.m. to 4:30 p.m. and can be reached by calling 413-589-0901 in Ludlow or 413-474-6281 in Chicopee.