Working Together to Minimize the Spread of Coronavirus COVID-19

In our 122 year history, the health & safety of our clients and staff has always been an extreme priority. With that being said per the recent statement issued by Governor Baker last night looking to have limited gatherings of 25 or less people we have decided to make it our responsibility to practice “Social Distancing”. Although all offices will remain open, we are closing them to the general public as an extra precaution against physical interaction and potential exposure to COVID 19 virus. We don’t take this decision lightly but ask you to please call our office phone number (413-538-7444) before visiting and we can handle your transaction or question over the phone. Our staff is fully equipped to process your transaction over the phone or on the computer and we can also obtain signatures electronically.

If you are here to make a payment it is important to know that all of our carriers can accept payments over the phone. For a direct list of our carriers & their contact information please visit www.dowd.com/24-7-payments/. We also accept all major credit cards if you call the office number (413-538-7444) and tell the receptionist you are calling to pay a bill.

Here for You

We are in an unprecedented time of concern, closures and cancellations due to COVID-19. We thank you for your understanding as we work together to do our part to encourage healthy practices. If you have any concerns or questions that we can help with, please reach out and we will do our best to help find a solution.

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