Customer Survey

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    Client Name

    Date Serviced

    Your Email Address

    What was the purpose for contacting Dowd?

    How did you contact a Dowd representative?

    How long did you have to wait before speaking to a Dowd representative?

    Was the person who greeted you courteous, efficient, and prompt?

    Comments:

    Did our representative... (Select all that apply)

    Were you provided with answers to your question?

    Comments:

    Overall, was your experience working with a Dowd representative:

    Comments:

    Do you feel you are a valued customer at Dowd?

    Comments:

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