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Press Releases

David W. Griffin Sr. received 2018 Daniel J. Gallivan Award

David W. Griffin Sr., executive vice president and treasurer of The Dowd Agencies, LLC, a leading insurance provider serving New England for over 120 years, is the 2018 recipient of the Daniel J. Gallivan award from the Holyoke St. Patrick’s Day Parade Committee.

“We are honored that one of our own has received this well-deserved honor,” said John E. Dowd Jr., president and CEO. “David has provided tireless effort for Holyoke, fulfilling various leadership capacities that have benefitted our… Continue reading →

Dowd Financial Services hires Tiffany Anderson as account manager

The Dowd Agencies, LLC, a leading insurance provider serving New England for over 115 years, recently welcomed Tiffany Anderson, a resident of Palmer, as an account manager for Dowd Financial Services.

“Dowd Financial Services continues to expand through the growth of our existing clients and the acquisition of new clients locally, regionally and throughout the country,” said Jon D. Lumbra, CFO and vice president of administration. “We are expanding our team to help fuel this growth and continue… Continue reading →

The Dowd Insurance Agencies hires Mason Lebron as account executive

The Dowd Agencies, LLC, a leading insurance provider serving New England for over 115 years, recently welcomed Mason Lebron, a resident of Springfield, as an account executive.

“The Dowd Agencies continues to grow to meet the needs of the communities we serve,” said John E. Dowd, president and CEO. “Mason is a welcome addition to our team, bringing experience with property, casualty and life insurance, and a strong commitment to customer service.”

Prior to joining The Dowd Agencies, Lebron… Continue reading →

The Dowd Insurance Agencies hires Nick Vautrin as account executive

The Dowd Agencies, LLC, a leading insurance provider serving New England for over 115 years, announced that Nick Vautrin, a resident of South Hadley, has been hired as an account executive.

“As the Dowd Agencies continues to grow, we are regularly looking to add new talent to our team,” said John E. Dowd, president and CEO. “Nick is an excellent fit, bringing a lot of energy and a strong commitment to providing the best service to our customers.”

Vautrin… Continue reading →

Jon Lumbra named Managing Partner/President of Dowd Financial Services

The Dowd Agencies, LLC, a leading insurance provider serving New England for over 115 years, has appointed Chief Financial Officer Jon D. Lumbra as the new managing partner/president of Dowd Financial Services.

“This is a natural progression of responsibility and oversight for Jon,” said John E. Dowd, president and CEO. “He brings nearly two decades of experience in financial services to the table, including the past year as chief financial officer with our firm. He is known for his breadth… Continue reading →

David W. Griffin Sr. commended for 35-year commitment to the CIC

David W. Griffin, Sr.

David W. Griffin Sr., CIC, LIA, the executive vice president and treasurer of The Dowd Agencies, LLC, has been recognized by The Society of Certified Insurance Counselors (CIC) for his 35 years of committed professional leadership and advanced knowledge. Griffin earned the designation through a series of rigorous examinations and has maintained the designation by annual attendance at an approved CIC continuing education program.

“It’s wonderful to be recognized by the CIC for my longevity and commitment,” said Griffin. “Ongoing… Continue reading →

The Dowd Agencies partner with the Hartsprings Foundation to support Big Brother Big Sisters of Hampden County

The Dowd Agencies are proud supporters of Big Brothers Big Sisters of Hampden County. In collaboration with Hartsprings Foundation we will be taking part in a clothing drive for the entire month of August. Hartsprings was founded in 1997 with the purpose of funding Big Brothers Big Sisters mentoring programs in Massachusetts and Connecticut. With a partnership with Savers Thrift stores Hartsprings turns your unwanted items into funding for five Big Brothers Big Sisters agencies.

Please… Continue reading →

The Dowd Agencies launch drive to benefit The National Coalition Against Domestic Violence


Collection boxes set up at each branch location throughout the month of May

The Dowd Insurance Agencies, a leading insurance provider serving New England for more than 118 years, today announced the launch of a cell phone collection drive to benefit The National Coalition Against Domestic Violence (NCADV). The organization, founded in 1978, works to end violence in the lives of women and men through education and advocacy efforts. The donated cell phones will be refurbished and sold… Continue reading →

David W. Griffin, Jr., promoted to vice president at The Dowd Insurance Agencies

The Dowd Insurance Agencies, a leading insurance provider serving New England for more than 118 years, today announced David W. Griffin, Jr., has been promoted to vice president of The Dowd Insurance Agencies. Griffin is based out of the Holyoke office and works with the other branches based in Hadley, Southampton, Ludlow and Indian Orchard.

“The Dowd Insurance Agencies is the oldest family-owned agency in Massachusetts,” said David W. Griffin, Sr., “and I am very proud that my son… Continue reading →

Five generations later, Holyoke’s Dowd Agencies stays true to insurance roots

Written by Keith O’Connor, Special to The Republican

No story about the Dowd Agencies – the oldest insurance agency in Massachusetts under continuous family ownership – and its tremendous growth over the years can be told without a little background history first.

Like many Irish immigrants who came to settle in Holyoke, James J. Dowd arrived in the Paper City in 1865 to build a better life for himself and his family.

While Dowd worked in a textile mill, one… Continue reading →


David W. Griffin, Sr.

The Dowd Insurance Agencies, a leading insurance provider serving New England for more than 118 years, today announced that David W. Griffin, Sr. was selected as the treasurer for the new Pope Francis High School board of directors.

Pope Francis High School is a faith-based college preparatory school serving grades 9-12, formed through the merger of Cathedral and Holyoke Catholic high schools. Currently operating out of the former Holyoke Catholic building, a new, state-of-the-art facility is under construction on… Continue reading →

Recovering from a Disaster

By John E. Dowd Jr.

John E. Dowd Jr.

Change in the business environment is expected. From regional landscape shifts and government regulations to emerging technologies, international competition, and more, it’s important to consider all the reasons why and how to insure your business.

And while some changes are predictable, others are not, but there are ways to plan for both.

What if you went to the office one morning to find nothing there? A flood, hurricane, tornado, or terrorist attack made it impossible… Continue reading →



The Dowd Insurance Agencies, a leading insurance provider serving New England for more than 118 years, today announced Jack Dowd will be joining the agency as an Account Executive. The addition of Jack Dowd represents the fifth generation of family to be employed at The Dowd Insurance Agencies.

“It’s a real sense of pride that I feel welcoming my son, Jack, to the family business representing the fifth generation here at The Dowd Insurance Agencies,” said John E. Dowd,… Continue reading →


Michael G. Rzepka Michael G. Rzepka joined The Dowd Insurance Agencies in 1991
The Dowd Insurance Agencies, a leading insurance provider serving New England for more than 118 years, today announced Michael G. Rzepka is celebrating his 25th anniversary as part of the firm. Rzepka joined The Dowd Insurance Agencies in 1991 with a concentration on commercial sales and has provided a quarter century of local service. For more than three decades, Rzepka has held various positions in commercial underwriting, marketing… Continue reading →


Jon-Lumbra_1853-4x6 The Dowd Insurance Agencies, a leading insurance provider serving New England for over 115 years, today announced the appointment of Chief Financial Officer, Jon D. Lumbra.  A resident of Holyoke, Lumbra will be responsible for directing the fiscal operations of the business and supervising the accounting department. In addition, he will assist in the planning, establishing and maintaining of current systems and procedures.

“We are pleased to welcome Jon to the team,” said David Griffin W. Griffin,… Continue reading →


1601063_DOWD-WebTimeline-Slide19The Dowd Insurance Agencies, a leading insurance provider serving New England for 118 years, today announced it will enter into a strategic alliance with a subsidiary of The Quincy Mutual Group. Through Quincy Perpetuation Partners (QPP), the new subsidiary, Quincy Mutual will invest in a 20 percent ownership position in The Dowd Insurance Agencies.

A full-service agency, The Dowd Insurance Agencies have been helping people and businesses in western Massachusetts with their personal insurance, commercial insurance, and financial-planning needs… Continue reading →

Dowd Insurance: A Legacy of Connection

dowd_portrait_sml Pictured from left to right: David Griffin Jr., John E. Dowd, Jr., and Melissa Salois-Blood. by The Dowd Insurance Agency first started working with the United Way 40 years ago when both organizations had offices in downtown Holyoke.

“When I started with the agency in the early 1980s, it was a different time back then,” said John E. Dowd Jr., the president and CEO of the company. His great grandfather founded the business in 1898. “Downtown was a… Continue reading →

John E, Dowd, Jr. Selected To The MAIA Board of Directors

John Dowd Jr. The Dowd Insurance Agencies, a leading insurance provider serving New England for over 115 years, today announced that President and Chief Executive Officer of the Dowd Insurance Agencies, John E. Dowd Jr., was selected to serve on the board of directors for the Massachusetts Association of Insurance Agents (MAIA).

Membership in the MAIA is open to independent, licensed insurance agencies doing business as individuals, partnerships, corporations or other forms of business organizations in Massachusetts with 1,300 agency members,… Continue reading →

Practicing What They Preach – Dowd Agency’s Wellness Program Inspires Healthy Habits


On June 1, Karen Drudi completed her first five-kilometer run.

It was her 55th birthday, and she took third place in her age group. “I call it my marathon, and I have the medal I won hanging on a doorknob at home,” said the executive assistant at Dowd Insurance Agency in Holyoke.

Drudi is proud of her accomplishment, and knows that running a 5K is something she probably would never have attempted on her own. But thanks… Continue reading →

Six FAQs About EMV Credit Cards and Crime Coverage data: Take Charge of the Situation

The nationwide shift to EMV is well underway.

EMV — which stands for Europay, MasterCard and Visa — is a global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions. In the wake of numerous large-scale data breaches and increasing rates of counterfeit card fraud, U.S. card issuers are migrating to this new technology to protect consumers and reduce the costs of fraud.

“These new and improved cards are being deployed to improve payment… Continue reading →

Robert Gilbert Jr. appointed new chair of Holyoke Community College Board of Trustees

Gov. Charlie Baker announced the appointment this week of a new chair of the Holyoke Community College Board of Trustees: Robert W. Gilbert, Jr.

Gilbert, of West Springfield, has served on the board for four years, most recently as the audit committee chairperson and finance committee member. He has strong ties to Holyoke as the chairperson of the board of Dowd Insurance Agencies and as a active member of the Greater Holyoke Chamber of Commerce.

He succeeds Helen Caulton-Harris,… Continue reading →

The Dowd Insurance Agencies Holds Open House

Dowd-RibbonCutting_9148-MRThe Dowd Insurance Agencies, a leading insurance provider serving New England for over 115 years, held an open house to celebrate their newly renovated space on Main Street in Indian Orchard, Wednesday, May 20. The open house featured a ribbon cutting with the Affiliated Chambers of Commerce of Greater Springfield (ACCGS) and provided customers and neighbors the opportunity to tour the new office space.

Moskal-Dowd & Orchard-Dowd recently moved to 485 Main St., Indian Orchard, to provide more services under… Continue reading →

Dave Griffin, Jr. Receives Certified Insurance Counselors Designation

The Dowd Agencies, a leading insurance provider serving New England for over 115 years, today announced Account Executive David Griffin, Jr., has received the Certified Insurance Counselors (CIC) designation. This accomplishment is not mandated for the insurance industry, but provides an extensive knowledge-base to benefit consumers.

“Prestigious designations like CIC are essential if you want to be considered among the leaders in our industry. It shows a true commitment to professionalism and excellence in the business of insurance sales. David… Continue reading →

More Businesses Turn to Insurance for Protection Against Hackers

SPRINGFIELD (WGGB) — It seems every week there’s another company that’s been hacked.

Who can forget the massive cyber-attack on Target just before the holiday’s in 2013, when a hacker stole more than 40 million credit and debit card numbers?

Then in April, hackers hit Home Depot and stole 56 million credit card accounts.

More recently, insurance giant Anthem fell victim, leaking 80 million customer social security numbers and other sensitive information.

Those are the big ones – but nearly… Continue reading →

Cyber Security – WGBY Segment

In the wake of the massive computer hacking that hit health insurer Anthem, Inc., insurance account executive Michael Levin of the Dowd Insurance Agencies discusses the dangers and serious financial liabilities many even small companies, businesses and medical offices can face in terms of protecting client and patient information. Watch the full segment on WGBY’s Connecting Point here.

Anthem Data Breach Leaves Consumers More Open to Identity Theft

Michael Levin – an Account Executive at The Dowd Agencies spoke to The Berkshire Eagle about the importance of having data breach liability insurance.

PITTSFIELD >> While last week’s data breach at Anthem Health Care conjured up memories of recent attacks on Target or Home Depot, experts say this case could have more serious consequences for consumers.

While the Anthem thieves reportedly did not receive credit card data, they did receive Social Security numbers and other personal information, which… Continue reading →

Cathy Sypek Earns The ‘Professional Plan Consultant’ Credential

Recent regulatory changes to the qualified retirement plan industry have sparked an urgency to ensure retirement plan service professionals have specialized training and resources. These initiatives help plan sponsors meet their fiduciary obligations in addition to providing a means of documenting that prudent practices are being followed in the management of an employee-sponsored plan. Accredited Professional Plan Consultants (PPC) demonstrate a high level of knowledge with regard to these issues and have the ability to provide plan sponsors with the… Continue reading →

Wayne Kapinos Appointed as an Account Executive

The Dowd Insurance Agencies announced the appointment of Wayne M. Kapinos as an account executive at The Dowd Insurance Agencies. Kapinos will be based in the Holyoke office.

“With almost a decade of experience as a licensed insurance broker, Wayne brings expertise to a number of our market segments, including the construction industry, franchise businesses and workers’ compensation,” said John E. Dowd, Jr. president and CEO of The Dowd Insurance Agencies. “We are thrilled to have Wayne as a part… Continue reading →

Are You Protected Against Cyber Theft?

If the Answer Is ‘No,’ the Consequences Could Be Costly


When it comes to cyber security and data breaches, no system is infallible. Some of the largest companies in the world have been victims of data breaches.  Recently, the Swansea, Mass. Police Department contracted the CrytoLocker computer virus, and paid ransom to gain access to their files.

While large breaches like those at Target, Neiman Marcus, and Yahoo! receive great media attention, smaller breaches occur daily… Continue reading →

Who Is Liable to Pay for Pothole Repairs?

WEST SPRINGFIELD/HOLYOKE, Mass. (WGGB) –Tire Warehouse was one of the first places people went after their tires blew on Rt. 5, battling potholes. “We’ve been seeing a lot of damage, Between tires, wheels, the whole thing. People are calling us off the hook, wondering if they have road hazard coverage or not,” said manager Tim Dowley.

In fact, in recent days, John Dowd has seen several people coming into his office in similar situations, wondering if or where the municipality… Continue reading →

Process Engineering

How to Reduce Stress and Optimize Outcomes in Filing Insurance Claims
John E. Dowd, Jr. December 17, 2013 Business West

Let’s begin with the premise that insurance companies are in the business of paying claims, pure and simple. However, as most people are aware, the process of filing and then being paid for compensable claims is not always easy or convenient, depending on the size and nature of a claim.
We try to advise our clients at the outset of… Continue reading →

Wise Policies

Why Life Insurance Is Important for Small Businesses


In any business, the death of a key person can seriously cripple stability.
Therefore, securing a life-insurance policy is an essential part of a business plan regardless of the industry served, and for many reasons.
For example, with life insurance in place, the business can use the death-benefit proceeds to help cover the expense of finding, hiring, and training a replacement, which is often a burden for even healthy… Continue reading →

The Dowd Insurance Agencies Announces The Appointment Of Accounting Controller, Timothy J. Sterritt

The Dowd Agencies, a leading insurance provider serving New England for over 115 years, is pleased to welcome Timothy J. Sterritt, as accounting controller at its Holyoke office. Sterritt will play a key leadership role as a member of the senior management team, participating in and directing the agency planning process. He is responsible for planning, establishing, leading, controlling and maintaining systems and procedures to provide timely and adequate financial reporting and controls.

“Tim is an accomplished financial professional and… Continue reading →

The Dowd Insurance Agencies Announces Addition of Michael Levin as Account Executive

Holyoke, MA – The Dowd Agencies is extremely proud to welcome Michael Levin as Account Executive at its Holyoke office. In his capacity, Levin will be developing new long-term relationships with both clients and vendors while also servicing existing insurance policy-holders.

“Michael has demonstrated an ability to perform in a fast-paced entrepreneurial environment making him uniquely suited to the ever-changing insurance industry,” said Robert W. Gilbert, Jr., President of The Dowd Agencies. “His loyalty and dedication to growing a business… Continue reading →

The Dowd Agencies Announce the Appointment of President to Its Financial Services Division

HOLYOKE, MA- The Dowd Agencies, a locally owned independent insurance agency is pleased to announce the appointment of R. Kirk Mackey* as President of Dowd Financial Services LLC (DFS) and its Employee Benefits Division effective February 1, 2013.  DFS is a full service financial division of The Dowd Agencies, with over 50 years of combined expertise specializing in employee benefits.

Kirk has been in the financial services business since 1979.  Prior to coming to Dowd in 2005… Continue reading →

Cray-Dowd Insurance Agency Inc. of Amherst, Ma Pulling Up Stakes and Moving to New Location in Hadley

HADLEY, MA- The Dowd Agencies, headquartered in Holyoke, MA is happy to announce they are moving their Cray-Dowd Insurance Agency office located at 101 University Drive in Amherst, MA to 226 Russell Street (Route 9) in Hadley, MA.  The new Cray-Dowd office will be open for business beginning March 13, 2013 and customers can still use the same telephone number (413) 538-7444 to reach them.

 “We are thrilled to be a part of the exciting expansion along… Continue reading →

David W. Griffin, Sr. to Assume Additional Role


 Holyoke The Dowd Agencies of Holyoke, MA announce that current Senior Vice President, David W. Griffin, Sr. CIC, LIA has been appointed Treasurer of the independent agency. Effective July 1, 2010, Griffin, Sr. will oversee various aspects of the company’s finances including accounting, cash flow, asset management, investment management and carrier management. In addition, he will ensure that policies and procedures are followed to maintain the financial health of the organization. Griffin has been with Dowd since 1994.


The Dowd Agencies Announce the Addition of Two New Team Members

Holyoke/Amherst, MA The Dowd Agencies, a locally owned independent insurance agency announces two new additions to its growing staff.  Diane LaFleche and Jim Lawton recently joined the agency and will be working out of the Cray-Dowd Amherst office. 

Diane will serve as Cray-Dowd’s Commercial Lines Account Manager/Marketer for the Amherst location. In this role Diane will work with new and existing business insurance clients. She will also assist Dowd’s producers on quoting accounts. Diane is a Certified… Continue reading →