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A personal message from John Dowd, president and CEO

Celebrating 35 years with the Dowd Agencies

Forbes magazine noted that less than a third of family-owned businesses survive the transition from the first generation to the second, and fewer than 50 percent of those successfully transition to a third generation. We clearly broke this mold: The Dowd Insurance Agencies is a fourth-generation, family-owned, leading insurance provider that has had the honor of serving our clients throughout New England for more than 118 years.

I recently celebrated 35 years with the company founded by my great grandfather, James J. Dowd, in 1898. I want to take this opportunity to thank all of our clients––from individuals to families and businesses––for their loyalty and patronage, and for the privilege of allowing our family and staff to provide for your insurance and financial service needs. All of us remain committed to giving you the personal attention you deserve, along with the appropriate products and services you need.

I joined the family business in 1982 as the fourth generation of Dowds. A lot has changed since then, both in our field and in our company. For example, still headquartered in Holyoke, The Dowd Agencies now have branches in Ludlow, Indian Orchard, Hadley and Southampton. But one thing hasn’t changed––our commitment to The Dowd Agency’s primary responsibility: our customers. We carry on a long and admirable tradition begun over a century ago by a young man who forged ahead with new ideas that would result in lasting service to his community.

I’m proud to say the Dowd legacy is poised to continue––my son, Jack, now represents the fifth generation to be employed at The Dowd Agencies. Our team also includes two generations of the Griffin family, with David Griffin, Sr., and David Griffin, Jr. It’s clear that this business is in our blood. We have built solid, lasting partnerships of trust, honesty and professionalism with our clients. Engrained in our heritage is our belief that paperwork should never replace “people work.” That not only makes The Dowd Agencies a great partner to our clients, but also a great place to work, as I have been thrilled to do for the last 35 years. Please accept my sincere appreciation for making this possible, and know that we are here when you need us.